Our Products
Ino Studio Lab builds powerful, privacy-focused add-ons and extensions for popular business platforms.
Ticket PDF Download for Zendesk
Export Zendesk tickets as beautiful, shareable PDFs
Ticket PDF Download is a Zendesk Marketplace app that helps support teams create professional PDF snapshots of tickets directly from the ticket sidebar.
Key Features
- Complete ticket export: Status, priority, type, tags, timestamps
- User information: Requester and assignee details with contact information
- Chronological comments: All public comments ordered by time
- Optional internal notes: Include private agent notes when needed
- Side conversations: Export Slack, Email, and Teams conversations
- Fast & secure: Client-side PDF generation with no external servers
- Color-coded: Status and priority displayed with visual indicators
- Professional formatting: Clean, well-structured PDF layout
Screenshots
App in Zendesk ticket sidebar
Professional PDF output with formatting
Side conversations included in export
How It Works
- Install from the Zendesk Marketplace
- Open any ticket in Zendesk Support
- Find the app in the ticket sidebar
- Choose your export options (internal notes, side conversations)
- Click "Download PDF" to generate and save
Privacy & Security
- Runs entirely within Zendesk's App Framework
- No data stored or transmitted to external servers
- PDFs generated locally in your browser
- Uses your existing Zendesk permissions
- No tracking or analytics
Availability
- Platform: Zendesk Support
- Pricing: Free
- Support: Email support included
Coming Soon
We're working on new extensions for:
- Google Workspace: Productivity tools for Gmail and Google Drive
- More Zendesk apps: Additional workflow automation and reporting tools
Want to be notified about new releases? Contact us to join our mailing list.
Custom Development
Need a custom integration or extension for your team? We offer custom development services for Zendesk, Google Workspace, and other platforms.